
How 123 Citizen Works
Welcome to 123 Citizen! We're excited to have you with us! Since 2015, we've been simplifying the process of getting a green card, renewing it, applying for citizenship, and more.
Getting Started
Start by taking our free eligibility quiz! It’s designed to help you find the right application type for your needs. If you have any questions or are a returning customer looking to add a new application to your existing account, feel free to contact our 123 Citizen support team. We're here to help!

100% Clients Satisfaction
Live Chat Support
Expert Legal Evaluation
Certified Translations Provided
Clear and Transparent Pricing
All Necessary USCIS Forms
Detailed Step-by-Step Support
Save Along the Way
Printing and Delivery
Application Timeline and Process for 123 Citizen.
Please keep in mind that these timelines are estimates and can vary based on the specifics of your application, how promptly you implement suggested changes, and USCIS processing times. If you have an urgent deadline and would like to know if we can assist, feel free to chat with us!
Please fill out the questionnaire.
With our easy, save-as-you-go questionnaire, just enter your details and upload the necessary documents. Our platform will automatically complete your forms and compile the application. We’ll also handle the translation of any USCIS-required documents for you!
Estimated Time: 2-4 hours.
Gain peace of mind by having your application reviewed by one of 123Citizen's independent immigration attorneys.
Estimated Time: 5-7 Business Days.
Legal Evaluation
Optimizing Your Application
After your application is reviewed, your dedicated 123 Citizen case manager will assist you in implementing the recommendations and preparing your application for final submission. Please note that timelines may vary as each situation is unique.
Estimated Time: 2-5 Business Days.
Estimated Time: 2-4 Weeks.
USCIS Submission
Once your application is complete and approved, it will be sent to our team for printing, assembly, and direct mailing to your doorstep!
Monitoring the USCIS Process
While USCIS processes your application, we will monitor its progress and notify you of key milestones. If there are delays, we’ll connect you with resources to help move things forward. Should USCIS require additional information, we’ll assist you in responding to any requests for evidence (RFE).
Estimated Time: 6-8 Months.
Approval Success!
For many applicants, the final step is an interview at their local USCIS office. If you’re scheduled for one, we’ll help you prepare and ensure you have all the information you need. Once approved, your process is complete. If you haven't yet obtained US citizenship, we’ll be here to assist you with your renewal application or the next step in your US immigration journey
Estimated Time: 1-2 Weeks.
While we cannot guarantee the outcome with USCIS, we will support you throughout the entire process until a decision is reached. Our team works closely with you to identify potential issues and address any complexities that may arise. This is a key part of our responsibility and commitment to each of our customers.

We're Here for You Every Step of the Way
We are dedicated to accuracy, which is why we offer a 100% satisfaction guarantee! If your application is rejected due to an error on 123 Citizen’s part, we’ll refund your money.

Real Customer Reviews
Frequently Asked Questions
Select a question to open and explore further!
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Once you complete the eligibility quiz and create your 123 Citizen account, your journey officially begins. You’ll start by filling out a questionnaire that gathers all the necessary information to complete your USCIS forms. Throughout the process, you’ll be prompted to upload documents that support your application and verify your eligibility for the immigration benefit you’re seeking.
123 Citizen will also handle the translation of any government-issued documents required by USCIS. Once your questionnaire is finished and all supporting documents have been uploaded and translated, you can submit your application for review. Standard cases undergo a 123 Citizen accuracy check, which ensures that the information on your forms matches your supporting documents and is free of grammatical and spelling errors. Premium, Deluxe, and Professional cases will receive a legal review from an independent immigration attorney. Reviews are completed within 5-10 business days.
After the legal review, you’ll be assigned a case manager who will provide you with feedback from the attorney and simple, step-by-step instructions on how to update your application. Once you make the necessary changes, we’ll ship the completed application to your home or a FedEx office for pickup. All you need to do is sign the forms, include any applicable USCIS fees and passport-sized photos (if required), and mail the package to USCIS using the detailed instructions we provide.
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At 123 Citizen, our goal is to simplify the immigration process, making it both easier to navigate and more affordable. The cost of your 123 Citizen application package depends on the service level you select. You can compare the different service levels and pricing options here.
IMPORTANT: USCIS filing fees are separate and not included in your 123 Citizen service fee. These fees vary based on the type of application you’re submitting and are subject to change by the government. We understand that saving for and determining the correct USCIS filing fees can be overwhelming. Our support team is here to assist you, and you can also use the USCIS fee calculator to find the exact fees that apply to your case.
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We understand that figuring out if you're eligible for immigration benefits can be challenging. That’s why we’ve developed our eligibility quiz. By answering a few simple questions, our software will help you identify the immigration benefits you may qualify for. Once you know your eligibility, you can begin your application process. If you have any questions while taking the quiz, feel free to reach out to our live chat for assistance—we're here to help!
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If you want a simple, streamlined process with the reassurance of attorney document review, the Essentials package is a great choice. However, if you prefer direct consultations with an immigration attorney to feel more confident about your case, consider the Enhanced or Professional packages. If you need personalized advice, help with your interview, or just want more in-depth support, the Professional package is ideal, offering three attorney consultations. While the Enhanced package offers great value, the Professional package provides the highest level of support.
Please note: 123 Citizen is not a law firm. We connect you with independent immigration attorneys through our network.
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123 Citizen collaborates with a network of independent immigration attorneys to review applications for customers who select our premium, deluxe, and professional packages. These legal reviews typically include recommendations for improving accuracy and completeness, along with tailored legal advice to help ensure your application is well-prepared for submission to USCIS.
IMPORTANT: Standard application packages do not receive a legal review from an independent immigration attorney. Instead, a 123 Citizen case manager checks for spelling errors, grammar issues, and consistency. Please note, 123 Citizen employees cannot provide legal advice. If you want the reassurance and legal guidance from an immigration attorney, we recommend choosing a premium, deluxe, or professional package.
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The timeline for finalizing your application depends on how quickly you complete your forms, upload your documents, and submit for review. On average, it takes about two weeks from start to finish, but some people move faster, while others take a bit longer. At SimpleCitizen, we strive to provide feedback as quickly as possible. Reviews are processed in the order they are received, and typically take 5-10 business days. Once your review is complete, a 123 Citizen case manager will share the feedback with you and guide you through the next steps. After implementing the feedback, depending on your package, we’ll either send you a final PDF or ship your complete application to your address or a pickup location, ready for you to sign and submit to USCIS.
Can't find what you're looking for? Contact our chat support or visit the 123 Citizen learning center for more information.
We're glad you're here!